Appointments are required. We do not accept walk-ins. This ensures your therapist has dedicated, uninterrupted time prepared just for you. You can book online anytime at intmassageclinic.clinicsense.com/book, or call us at (905) 358-3001.

Your first visit begins with a brief health assessment to help your therapist understand your goals and any areas of concern. From there, your treatment is tailored specifically to you.

Important: All new patients must complete a Health History Intake form at least 24 hours before their appointment.

A little preparation goes a long way: - Arrive 5 minutes early so your full treatment time is protected. Drink plenty of water before and after your session.

- Avoid heavy meals right before your appointment.

- Let your therapist know about any areas of pain, injuries, or health conditions.

Yes! We can bill many benefits providers directly, including Green Shield, Great-West Life, Manulife, Sun Life, Desjardins, CCWU, OTIP, Manion, and more, as long as your plan allows it. We recommend reviewing your insurance coverage before your appointment.

Please note: clients are financially responsible for all charges regardless of insurance outcomes, and payment is due at time of service.

To help us provide the best care and accommodate all clients, we kindly ask for at least 24 hours' notice for any appointment cancellations or changes. Appointment times are reserved specifically for you, and short-notice cancellations often prevent us from offering that time to another client in need of treatment.

Cancellations made with less than 24 hours' notice, missed appointments, and no-shows will be subject to a $70 treatment fee, charged to the card on file or added to your next visit.

We understand that unexpected situations can arise, and we always aim to approach these circumstances with understanding and discretion when genuine emergencies occur.

On Statutory Holidays, no exceptions are made for any reason, as our team is kindly giving up their own time to be available for you.

We accept Cash, E-Transfer, Visa, Mastercard, and Debit-Visa. Payment is due at the time of service. Gift cards are available and make a wonderful gift. Please note that gift cards are non-refundable.

We treat a wide range of acute and chronic conditions affecting the soft tissues and joints — including muscle pain, tension, joint dysfunction, swelling, and peripheral neuropathy. We also support post-surgical recovery (such as after cosmetic liposuction), stress relief, pregnancy discomfort, and general wellness. We treat all ages, from infants to seniors, and offer services in both English and Spanish.

We are located at 7738 Wilson Crescent, Niagara Falls, ON L2G 4S4. Free parking is available on-site. You can reach us by phone at (905) 358-3001 or by email at intmassageclinic@hotmail.com.